Shipping Policy
Effective Date: 01.07.25
Last Updated: 26.07.25
We aim to make your Pink Pilates shopping experience seamless and reliable. Below you’ll find all the details you need about shipping and delivery.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been dispatched, you’ll receive a confirmation email with tracking information (where applicable).
2. Shipping Rates & Delivery Times
We currently ship to UK addresses only.
Shipping Option Estimated Delivery Time Cost
Standard (Royal Mail 2nd Class) 3–5 business days £3.95 (Free over £50)
Express (Royal Mail 1st Class) 1–2 business days £5.95
Local Studio Pickup Same day (if in stock) Free
Delivery times are estimates and may vary during busy periods or due to postal delays.
3. Local Pickup (Studio Collection)
Prefer to collect your order in person? Choose “Studio Pickup” at checkout and collect from:
📍 Pink Pilates, 4 Royal Crest Avenue, London, E16 2TQ
You’ll receive an email when your order is ready.
4. Missing or Delayed Orders
If your order hasn’t arrived within the expected timeframe, please contact us at info@pinkpilates.co.uk.
We'll work quickly to track it down and resolve any issues.
6. Questions
We’re here to help!
Email us at info@pinkpilates.co.uk
Or visit us in-studio at 4 Royal Crest Avenue, London, E16 2TQ